- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
-
Working Hours
Monday 8:00AM - 6:00PM Tuesday 8:00AM - 6:00PM Wednesday 8:00AM - 6:00PM Thursday 8:00AM - 6:00PM Friday 8:00AM - 6:00PM Saturday Closed Sunday Closed -
Visit Our Shop
We have friendly staff who will take care of you
Address:
1560 Leonard St NW
Grand Rapids, MI 49504 -
Have Questions?
We're here to help you!
616-451-7041 -
Vehicle Tips
According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
-
Vehicle Tips
The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
-
Vehicle Tips
Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
-
Vehicle Tips
Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
-
Vehicle Tips
Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
-
Vehicle Tips
A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
-
Vehicle Tips
Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
-
Vehicle Tips
Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
-
Vehicle Tips
Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
-
Vehicle Tips
Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
-
Vehicle Tips
Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
-
Vehicle Tips
Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
-
Vehicle Tips
Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
-
Vehicle Tips
Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
-
Vehicle Tips
Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
-
Vehicle Tips
Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
-
Vehicle Tips
Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
-
Vehicle Tips
Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
-
Vehicle Tips
Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
-
Vehicle Tips
Inspect the suspension system regularly. This will extend the life of the vehicle's tires.
What our clients say about us?
Reviews and comments from our satisfied customers
-
You and your staff are absolutely the very best. I have been in the car service business (as a mechanic and engineer) for more than 40 years. You are honest and you always do exactly what is required. Thank you for being there for my daughter and her car.
Chic P. , 10/01/2021
-
Great customer service!! Took my car in to have it looked at before a road trip nothing that needs immediate attention which is also great. These people are totally honest about what you need to spend your money on. Thank you so much Westside gang.
Bonny, 03/08/2021
-
While visiting my daughter in GR my car overheated, Westside was recommended to me. I am extremely pleased with the service they provide. Brian and Dave are professional, upfront and communicate well throughout the entire process. The work was excellent and price of repair fair. I am so glad to know they are there and would highly recommend them!
Stacy
-
Top notch service, Dave and his crew took care of my vehicle in a fast and professional manner. Why take my vehicles any where else.
Jason W.
-
Westside Garage is the only place I trust my vehicle with! I can always count on Dave and his employees to efficiently diagnose and fix any issues with my car. Their customer service, knowledge on cars, and honest communication always impresses me!
Brianna S.
-
I can't say enough about the service quality at Westside's Ottawa Ave. location. I overheated in rush hour today in downtown GR freeway traffic while moving-potential nightmare. I called and Pam routed me in by phone, Earl was there to greet me, and Joey had me back on the road home in about an hour after repairing a badly ruptured main radiator hose (for a fraction of what a dealership would have charged). I highly recommend to all vehicle owners, especially younger folks looking for a new auto specialist to trust. In 60 years, I've seen many repair places, but none better than Westside/Quality Auto Service Center.
Mark B.